The Facebook Marketing Messages (FMM) feature has been released and used by many businesses, helping them proactively interact with customers outside of the 24-hour window.

Many other chatbot platforms have already implemented this feature, leaving us watching from the sidelines, even though Facebook remains the dominant platform for chatbots.

This offers a distinct advantage, allowing us to re-engage customers who have sent messages—all conveniently within Facebook itself, without requiring users to switch to a third-party platform.

I am personally very eager for this feature, and I believe many other Chatrace users feel the same way; it is an essential capability that should be a standard offering rather than something requiring a specific feature request.

Therefore, I hope you will prioritize this and roll it out as soon as possible. Thank you.