Time clock in unanswered conversations
n
neored demo
Add a timer when a conversation has not been answered by a human agent.
Example: if an agent does not answer the time would be a red alert color.
Photo Viewer
View photos in a modal
Log In
H
Hugo Estrela
If you could create a configuration where I could customize that time in a workflow, then we could create manual endpoints for administrator notification features. For example: If a window goes 15 minutes unanswered it would trigger a trigger. (This could be added to Tools, it would be really cool)